This was our first time servicing the couch and it looks and smells great! The owner was very responsive and professional and more than happy to work around my families hectic schedule. Fadi was the one who serviced the couch and did phenomenal work. Messaged us when he was on the way, but most importantly showed up a few minutes early. Reasonably priced for the quality of work. Strongly recommend, and will be using this company in the future.